To coordinate and ensure smooth and efficient flow in the department. To provide financial and administrative support to the maintenance department. To build and maintain a highly effective support desk function within the department. Always act in a professional manner using the company’s Mission, Vision, and Values. Responsibilities You must be able to prioritize, organize and be self‑efficient. Able to perform under pressure. Telephone etiquette and guest/supplier/staff liaison. Manage an efficient engineering helpdesk. Manage the engineering department calendar and roster to provision for work/inspections or projects. Effectively communicate to stakeholders on job cards & projects. Transcendent, Alice & Opera are amongst the tools to be used. Maintenance controls in line with budgets, relating to revenue, cost ratio and expenses. Procuring of stocks and stores. Responsible for stock‑takes and par levels. Compile monthly usage reports within the department and report. Compilation and analysis of report data and statistics. System, process, standards, protocols, procedures implemented, audits/monitored and corrective actions taken, which would include service recoveries. Filing and general administration. Have a thorough knowledge of the hotel and all services provided to the guests. Ability to work flexible hours when required. Qualifications Minimum Grade 12 required. Able to work efficiently on MS Word and Excel. Be proficient in administrative duties. Excellent verbal and written communication. 2‑Year experience in hospitality and procurement will be preferable. At least 2 years in an administrative position would be preferable. Employment Equity We as a company are committed to diversity and inclusion. Our Employment Equity Plan and Targets will be considered during the recruitment process. We welcome applications from individuals with disabilities and diverse backgrounds. #J-18808-Ljbffr