Purpose Statement To assume responsibility for the development, implementation, evaluation and enhancement of world‑class user experience design for digital platforms, while conforming to the Capitec brand fundamentals. To enhance user experience through usability studies and contribute towards the translation of feature requirements into interactive and visual designs across platforms. To apply industry knowledge and creative problem solving to design cohesive, impactful, functional and client‑centric user experiences. Education (Minimum) A relevant tertiary qualification in Design Education (Ideal or Preferred) Bachelor's Degree in Design Knowledge and Experience Experience Minimum: 2 – 4 years’ experience in User Experience design. Experience in multiple projects from beginning to end. Proven experience in conducting user research, interviews, surveys and usability studies, and translating findings into UX requirements. Experience in applying user research and other tools to defend designs. Ideal Experience in the financial sector would be advantageous. Creative background to support UX methodologies would be advantageous. Experience in analytics would be advantageous. Proficiency in Figma. Knowledge Minimum: Strong knowledge of User Experience design, principles, best practises and trends. Understanding of how feature requirements translate into interactive and visual designs across platforms. Understanding of how a business strategy is translated into practical designs that demonstrate business value. Strong knowledge of design software (e.g., Figma) and graphics design editing tools (e.g., Adobe Suite). Strong knowledge of design techniques (e.g., wireframing and prototyping). Proper understanding of visual elements (layout, typography, visual hierarchy, colour theory). Understanding of how best to employ these tools, techniques and principles in designs. Ideal: Knowledge of psychology, anthropology, and/or behavioural science (as it pertains to CX/UX principles). Knowledge of analytics and data. Skills Attention to Detail Planning, organising and coordination skills Business writing skills Presentation Skills Computer Literacy (MS Word, MS Excel, MS Outlook) Additional Information Clear criminal and credit record Capitec is committed to diversity, applications to this position will strictly be considered in support of our employment equity goals. Capitec Bank is an authorised financial services provider (FSP 46669) and registered credit provider (NCRCP13). Capitec Bank Limited Reg. No: 1980/ /06 #J-18808-Ljbffr