The Creative Studio Manager will lead the day-to-day operations of MRI Software's Creative Studio, managing a team of Multimedia Designers based in South Africa who deliver graphic design, video production, and PowerPoint design output for teams across the global organisation. This role is responsible for managing the creative request queue, overseeing capacity and prioritisation, and acting as the primary project manager for studio delivery. Working in close partnership with the Creative Director, the Creative Studio Manager will ensure the studio executes against creative direction and brand standards efficiently and consistently, translating the Creative Director's vision into well‑organised, on‑time delivery across all output types. The Creative Studio Manager bridges creative leadership and operational execution, providing the team structure, workflow discipline, and stakeholder coordination that enables the Creative Studio to function as a reliable, high‑quality global delivery function. Success in this role will be measured by the quality and consistency of creative output, on‑time delivery rates, team performance and development, and stakeholder satisfaction with the Creative Studio as a delivery partner. Key Responsibilities Team Management: Lead and develop a talented team of Multimedia Designers, fostering a high‑performance culture focused on quality and accountability. Workflow Discipline: Establish and maintain robust team structures and creative processes to ensure consistent, high‑quality output across all media types. Performance Tracking: Monitor team performance and development, ensuring the studio remains a reliable and efficient global resource. Centralized Intake: Own the creative request queue, acting as the primary point of entry for all design and production needs across the global business. Prioritisation & Capacity: Masterfully balance incoming demand with team bandwidth, making strategic decisions on sequencing and resource allocation. End‑To‑End PM: Act as the lead Project Manager for the studio, owning timelines, milestones, and the final delivery of all multimedia projects. Creative Partnership: Work in lockstep with the Creative Director to ensure all execution aligns with overarching brand standards and creative direction. Stakeholder Liaison: Serve as the primary operational contact for global teams, managing expectations and maintaining high levels of satisfaction through clear communication. Strategic Translation: Effectively translate complex creative briefs into actionable tasks, ensuring the team stays aligned with global organisational goals. Requirements Professional Background: 6–10 years in creative production, studio management, or marketing operations, with at least 2–3 years in a leadership role. Creative Literacy: Deep understanding of graphic design, video production, and presentation workflows to effectively brief teams and review output. Production Management: Proven experience managing a creative studio or agency‑style environment, specifically overseeing high‑volume intake and capacity planning. Global Delivery: Experience operating within a distributed, global organization, managing creative projects across multiple time zones and geographies. Technical Proficiency: Hands‑on experience with project management and workflow tools (e.g. Asana, Monday.com, Workfront) to drive operational clarity. Creative Mentorship: Ability to lead and develop a team of creative professionals, balancing individual career growth with high‑quality collective output. Operational Discipline: Skilled at fostering a studio culture that values both creative ambition and strict delivery accountability. Conflict Resolution: Comfortable navigating the tension between creative quality and delivery speed, finding practical solutions that satisfy both. Decisive Prioritisation: Confident in managing competing demands and communicating prioritisation decisions clearly to stakeholders. Strategic Bridge: Effectively translates vision from creative leadership into actionable execution for the broader business. Process Architecture: A systematic thinker who enjoys building workflows, improving efficiencies, and creating structure out of ambiguity. Stakeholder Mastery: Exceptional communication skills with the ability to manage expectations and maintain trust across a matrixed organization. Resilience & Focus: Ability to remain calm and organized under pressure, maintaining a positive team environment within a fast‑paced production pipeline. Benefits Join employee‑led resource groups to maximise your experience at work. Add 16 extra hours to your time off to shorten your workday as part of our Flex at MRI program. Utilise 16 hours of paid time to volunteer. Know great workers? Our generous employee referral scheme rewards you for bringing in talent. Enjoy peace of mind with regional‑specific healthcare benefits for you and your family. Parental Leave and parental support perks allow you to grow your family comfortably as an MRI employee. Maintain a fantastic work‑life balance with PTO days plus observed holidays. Further your professional development and growth with tuition reimbursement offerings. Enjoy the flexibility of working from anywhere in the world for two weeks out of the year. MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more. We believe that belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. #J-18808-Ljbffr