We are seeking a motivated and detail-oriented IT Desktop Asset Administrator Intern to join our Head Office support team. This role provides hands‑on exposure to desktop support, asset management, and enterprise technology environments, supporting users across hardware, software, and device management platforms. Responsibilities Provide on‑site and remote desktop support to Head Office users Resolve desktop‑related hardware and software problems Preventative maintenance Ensure that SLAs are achieved for Incidents & Service Requests Ensure that support processes and documentation/reporting are relevant and optimized to ensure best possible service delivery to end user community Qualifications and Experience Matric with A+, MCSE or a relevant IT National Diploma Desktop OS knowledge and skills (Windows 10 and Windows 11) Knowledge of browsers (Edge, Chrome, etc.) Skills PC hardware diagnostic and troubleshooting skills Excellent communication and interpersonal skills dealing with individuals at various business levels Analytical skills and attention to detail Behaviours Effectively works with others to achieve shared goals Conveys information and communicates ideas in a clear, concise and impactful manner Creates an environment that fosters and nurtures a culture of creativity which drives success Consistently makes timely, well‑rounded and informed decisions Takes accountability and ensures others are held to account on agreed upon performance targets Interprets and simplifies complex and contradictory information when resolving organisational problems Leverages new technology to enhance productivity, improve problem solving, and support business growth Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act. #J-18808-Ljbffr